Local Computer Services & Support
- Veteran Owned and Operated
RJ PRO has been providing professional IT Support for businesses in and around our area since 2011. We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses.
Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology. Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them. Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.
With RJ PRO as your IT partner, you will experience:
One vs. Many: Instead of just hiring a single person, you hire a team of experts with an array of skill sets. Now, instead of a “jack of all trades and master of none”, you have experts in different fields to assist with your needs. In addition, turnover does not cripple your IT department. If one person were to resign, you have other resources to back fill your needs until a replacement is hired.
Pro-Active Services: With our desktop and server clients, you have a proactive service vs. reactive service. RJ PRO’s software is constantly monitoring your systems and providing feedback to the RJ PRO Help Desk. RJ PRO will proactively make sure your antivirus is up to date, your backups are successful, Windows Updates are handled, and all of your servers are running efficiently – even after hours.
Flat-Rate IT Budget – Know your IT expenses ahead of time, your accounting department will thank you!
Real Time Support: Users can simply right click their desktop icon, e-mail firstname.lastname@example.org or call our Help Desk and a technician will take control of the PC in real time to resolve the issue. If the issue cannot be resolved, a technician is dispatched to your site, providing fast and efficient service for your IT needs.
Not sure where to begin, or even if RJ PRO is a good fit for your organization? Contact us to learn more about how we can help move your business forward.
“Your IT infrastructure is our priority.”
Valley Springs, Ca